Shipping policy

SHIPPING POLICY

PROCESSING TIME
Orders are processed within 1-3 business days of purchase. You will receive a confirmation email with tracking information once your order ships.

SHIPPING TIME
Shipping typically takes 7-12 business days for both domestic and international orders.

Please note these are estimates and not guaranteed. Delays can occur due to customs processing, carrier delays, or high order volume.

SHIPPING RATES
Shipping costs are calculated at checkout based on your order and destination. HauntBeam may offer free shipping promotions from time to time.

ORDER TRACKING
Once your order ships, you'll receive a tracking number by email. Please allow 24-48 hours for tracking information to update.

CUSTOMS, DUTIES, AND TAXES
HauntBeam is not responsible for any customs fees, import duties, or taxes that may be applied by your country. These charges are the responsibility of the customer and vary by destination.

MULTIPLE SHIPMENTS
If you order multiple items, they may arrive in separate packages and at different times, as they may ship from different fulfillment locations.

INCORRECT ADDRESSES
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us at hauntbeamco@gmail.com as soon as possible, though we cannot guarantee changes once an order has entered processing.

LOST OR STOLEN PACKAGES
HauntBeam is not liable for packages confirmed as delivered by the carrier to the address provided but lost or stolen thereafter. If your tracking shows an issue, contact us at hauntbeamco@gmail.com and we'll do our best to help.

QUESTIONS
Reach out to hauntbeamco@gmail.com with any shipping questions.